You Can't Talk to Me That Way!
Stopping Toxic Language in the WorkplaceBook - 2005
You Can't Talk to Me That Way! stands up to verbally abusive bosses, coworkers, and others, and says, "Enough!" This book is for anyone who has become discouraged, withdrawn, and isolated at work due to verbal attacks...or, just as often, been provoked into a shouting match with his or her attacker. Toxic language in the workplace causes people to withhold their best efforts, transfer to a different division, or quit outright. Book jacket.
Publisher: Franklin Lakes, NJ : Career Press, c2005.
Characteristics: 221 p. :,ill. ;,21 cm.